Thursday, June 14, 2007

CarePages – Erlanger’s Own Web 2.0 Tool for Patients

Erlanger now offers a great Web 2.0 tool for connecting our patients to their families and friends. CarePages is a service that creates free, easy-to-use Web pages that help family and friends communicate when a loved one is receiving care. In simple terms, CarePages, through Erlanger’s partner Revolution Health, can change a patient’s healthcare experience. CarePages will create a virtual meeting place on the Web where people can share news and photos as often as needed. Erlanger has good company in the use of CarePages. Other medical facilities that use this system include the Cleveland Clinic, UCLA Medical Center, Children’s Hospital Boston, and the City of Hope.

When a loved one is hospitalized or receiving care, it can be difficult to communicate the situation to all those who might care be concerned. With CarePages, updates are shared via email automatically and visitors can leave messages for the patient and family on the Web page. Patients and their loved ones receive emotional support during a time of need through the Photo Gallery for captioned pictures as well as the Message Board for messages of support.

Since security and privacy in the hospital environment are essential, CarePages claims the most complete online protection and security of any web-based healthcare communication service. Email and telephone customer support and
real time feedback is available. A very nice feature is called CareCompliment. This feature enable patients to recognize Erlanger staff for providing excellent care

Create a CarePage – it takes just a few minutes. Start here